Search results for ‘Warranty’

Where can I register my warranty?

You may register for your warranty online at https://www.capital.sg/portal/#/auth/login

How many years of warranty is given for purchases of Kadeka products?

For all products except wine chillers, the warranty is valid for 12 months from the date of purchase.

For wine chillers, the warranty is valid for 24 months from the date of purchase for orders placed on or after April 1, 2024. Orders purchased before April 1, 2024, will be covered by a 12-month warranty.

Compressor for Kadeka products are warrantied for 5 years. Labour, transport, gas refill shall however be borne by the purchaser after the 12 months warranty period.

Warranty does not cover issues arising from mishandling / misuse / modification of products / lack of maintenance / corrosion & rust / cleaning of sets / repairs done by unauthorized person without our company’s approval.

Warranty does not cover batteries, panels, doors of sets & accessories such as shelves, keys, knobs, light & dryer filter too.

Can I still request for servicing of my Kadeka product after the warranty period? How much are the charges?

For all KADEKA service request for out of warrenty chillers, there will be a compulsory service charge of $65 per unit.

Once the technisans have conducted the relevent inspections on the set, they will proceed to quote you further if there is a need to do further repair or change of spareparts.