I have observed a huge amount of ice/frost forming within my chest freezer. What can I do?

Step 1:
Power off the set to defrost machine.

 
Step 2:
Wash & clean the chest freezer.

 
Step 3:
Let the chest freezer stay stationary at designated location for min. 4-6hrs. Do not power on the set immediately after cleaning.

 
Step 4:
After min. 4-6hrs, power on the chest freezer & test if problem resolves.
If issue still persist, kindly contact our Customer Care Centre @ 62889190 (Press 2 for Service) or email us @ cservice@capital.com.sg for assistance